Research on 2 e-commerce website: Foot Shopping: Features (business model, payment schemes, links)

Foot Shopping: Features

On the website, the consumers are able to see the latest design which is updated frequently. Consumers can choose from different brands and series by simply clicking on the well design online category with full picture which enable one to view the shoes 360°. After choosing the design, consumer can choose the size they want and check for stock availability. The buying process is simple by electronic credit card and purchase by credit card will receive a 5% discount. For purchases lower than 199SGD, a delivery charge of 29.90SGD apply. The product will be delivered to the buyer's preferred address within 10-20 days from purchase by the DHL, a world wide recognition postal delivery service.

Payment

Buyers simply pay with their credit card (VISA,AMERICAN EXPRESS and EUROCARD) by using their high security server with SSL-Encryption. This is their security assurance towards their customers. This ensures safety for sensitive data. The credit card will be charged in EURO 6 days after they have received your order. They have also guaranteed that they do not share their customers list with anymore. This is of very good professional ethics in the business world. Customers contact are kept confidential.

There is a discount of 5% if purchase by credit card.

The product will be delivered to the buyer's preferred address within 10-20 days from purchase by the DHL, a world wide recognition postal delivery service.

The Shipping Costs for Singapore.

Existing customers leaving positive comments and feed backs for this website, boosting new customers confidence to believe in their service, quality and security assurance.

Their auto stock update is efficient. Is all computerised. It not only benefit the consumers but also the company itself as the stock take is control by computer. Information systems plays a large and important role here. Consumers can know immediately what size and model is out of stock and the company can also re-order it at the same time.

Consumers can choose the shoes 360°. One can just use the computer mouse cursor to rotate it and view the selected shoe 360°.

The website also states the different soles material they use for different models of shoes. Each type of shoe sole is specially design to cater for different people. They are design according to individuals foot type and size. The special shoe cushion will take the shape of one foot as one wears it.It also uses environmental friendly products that are of high quality.

Sizing Guidelines: http://www.footshopping.com/main.cfm?MID=22342
One problem that consumers faced when buying shoes online, is that they do not know their shoe size. This website clearly states how to measure and convert their shoe size. This is very useful as consumers need not worry about buying the wrong size.